Welcome to WickedCreations' FAQ
Discover answers to the most common questions about WickedCreations' unique coffee cups, stylish clothing, and captivating artwork. We're here to provide clarity on everything from product details and quality to shipping and our customer-first approach. Explore what makes us stand out and how we ensure your satisfaction.
Frequently asked questions
At WickedCreations, we're passionate about bringing you top-notch artwork and high-quality products. From our cutting-edge printing machines to our meticulously maintained facility in Lake Arthur, Louisiana, every item is crafted with dedication. We pride ourselves on personal attention and a commitment to excellence, ensuring that everything we do reflects our promise of outstanding quality and integrity.
How much is shipping?
Shipping costs vary based on your location and the items in your order. You can see the exact shipping cost calculated at checkout before finalizing your purchase. We aim to process and ship orders promptly from our location.
What is your return policy?
At this time, WickedCreations does not offer returns. However, your satisfaction is very important to us. Please see our policy regarding damaged items below, as we are committed to resolving any issues with damaged goods.
Do you offer international shipping?
Yes, WickedCreations offers international shipping to many countries. Shipping rates and delivery times will vary depending on the destination. You can view available shipping options and costs during the checkout process.
How can I track my order?
Once your order has shipped, you will receive a confirmation email containing a tracking number. You can use this number to monitor the progress of your delivery directly from the carrier's website.
What makes WickedCreations' products unique and high quality?
WickedCreations stands out due to our commitment to excellence. We utilize the best printing machines available and maintain a top-notch facility to ensure every coffee cup, clothing item, and piece of artwork we produce meets the highest standards. Our focus is on delivering exceptional quality and stunning designs.
What if my item arrives damaged?
We take great care in packaging your items, but in the rare event that an item arrives broken, we will 100% replace it for you! Simply contact our customer service at [[email]] or [[phonenumber]] within [[number]] days of receiving your order with details and a photo of the damaged item.
How do I care for my WickedCreations clothing?
To ensure the longevity of your clothing, we recommend washing garments inside out in cold water with similar colors and tumble drying on low. Avoid direct ironing on the design to preserve its vibrancy.
What payment methods do you accept?
WickedCreations accepts a variety of secure payment methods, including major credit cards (Visa, Mastercard, American Express, Discover) and popular digital payment options like PayPal. All transactions are processed securely.
Still have questions?
We're always here to help! If you haven't found the answer you're looking for, please don't hesitate to reach out to our friendly customer support team. Your satisfaction is our priority, and we're committed to making your WickedCreations experience exceptional.